Insurers we work with

How to get insurance to cover your vehicle smash repairs

Man taking a photo of the damage caused to his black car. Dynamic mobile interface showcasing a user-friendly app layout, tailored for automotive services.
Sheen Panel Service
From over 1,000 reviews

4.8

Digital icon representing a high customer rating of 4.8 stars out of 5, designed to highlight exceptional service quality.
CONVENIENT LOCATIONS

CONVENIENT LOCATIONS

LIFETIME GUARANTEES

LIFETIME GUARANTEES

REPLACEMENT VEHICLES

REPLACEMENT VEHICLES

FREE PICKUP & DELIVERY

FREE PICKUP & DELIVERY

PANEL BEATER INSURANCE MAKES THE REPAIR PROCESS EASIER

Insurance is an important part of the panel beating repair process. As well as taking your car to the panel beaters, adjusting to a new routine while your car is being fixed, and arranging a hire car, you also need to speak to your smash repair insurance provider and start the claims process.

As well as being experts in panel beating and smash repairs, we’re also an insurance-approved panel beater in Melbourne, which means we can step you through the private and insurance work process after an accident. It’s all part of our excellent customer service. Regardless of whether you have comprehensive insurance, no insurance, or if you are at fault, make your first call to Sheen.

We also provide courtesy accident replacement vehicles for all of our valued customers. Feel free to request a model to drive away in while we get to work on your smash repairs.

Our insurer-approved Melbourne panel beater at the computer, making a claim.

Insurance companies

Choose your provider from one of the popular insurers below. If your insurer isn’t on the list, we can still help. Give us a call for more information.

Drive away in an accident Replacement vehicle

As part of our commitment to getting you back on the road sooner, we can offer you a replacement vehicle for the duration of your crash repairs.

Learn More
Robust image of a Nissan Navara truck, captured to show off its sturdy build and suitability for rugged terrains.
Image of a Mitsubishi ASX, focusing on its compact design and urban suitability.
Functional image of a Toyota Hiace van, portrayed to highlight its spaciousness.
Profile view of a Kia Cerato car, highlighted against a neutral background
Detailed image of a Hyundai Venue car, depicted in a studio setting

FREQUENTLY ASKED
QUESTIONS ABOUT SMASH REPAIR INSURANCE

What if I can’t afford to pay for my smash repairs?
A simple plus symbol in blue

At Sheen, we understand that everyone’s financial situation is different. Our priority is to ensure your safety by carrying out smash repairs that get your vehicle back in pre-accident condition. As a minimum standard, we use genuine parts with a lifetime guarantee, ensuring your safety and keeping you on the road longer.

Call Sheen first after an accident, and a panel beater will explain all the details of your smash repairs so you can make an informed decision about the next steps.

Will my insurance cover the car repairs?
A simple plus symbol in blue

This depends on a number of factors, including the type of accident (for example, who was at fault), your level of insurance coverage, and your policy. Your insurer may cover a portion of the car repairs or the entirety. 

Regardless, we offer competitive prices for our quality craft and high-quality repairs. We have extensive experience as an insurance-approved repairer and do everything we can to keep your costs manageable.

My insurer isn’t on your list. Does that mean I can’t come to Sheen for my crash repairs?
A simple plus symbol in blue

Not necessarily. The list of insurers is just a snapshot of popular companies we work with. If you can’t see yours above, contact your nearest Melbourne Sheen panel beater, and we’ll be able to help guide you through the process.

Can I decide which panel beater completes my accident repairs?
A simple plus symbol in blue

Some insurance policies include a choice of repairer which gives you the freedom to select Sheen Panel Service as your preferred repairer. If you’re not sure whether your policy covers this option, you can contact your local Sheen Panel Service, and our team of panel beaters will provide you with the necessary information and assistance.

Small black tick icon.

INSURANCE PROCESS

Our four-step process is as simple as can be. Just give us a call, and we’ll take it from there.

Two Sheen workers trying to fix the front of a wrecked vehicle.

1

Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

Round image of a woman handing a mechanic the keys to her car.

2

Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

3

Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

4

Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

1

CONTACT US

Get in touch with Sheen, and we’ll arrange a quote for your insurance provider to authorise.

Round image of a woman handing a mechanic the keys to her car.

2

PICK UP

We’ll come to pick up your vehicle and deliver it to a Sheen workshop near you.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

3

REPLACEMENT VEHICLE

We do offer a selection of late-model courtesy cars if your insurance company doesn’t provide one.

Close-up of a step featuring the engraved Sheen logo at the workshop entrance.

4

DROP OFF

We can deliver your repaired vehicle to you, and pick up our replacement vehicle.

Upload your smash to get started with Sheen

Upload photos of your vehicle damage, and we’ll formulate a competitive quote. If you’re happy with it, we’ll also get in touch with your vehicle smash repair insurance provider.

Decorative image with abstract shapes and soft colors, used for visual enhancement in a digital layout.
High-resolution image of a car receiving detailing work in a brightly lit automotive shop.