Insurers we work with

How to get insurance to cover your vehicle smash repairs

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Sheen Panel Service
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Insurance is an important part of the panel beating repair process. As well as taking your car to the panel beaters, adjusting to a new routine while your car is being fixed, and arranging a hire car, you also need to speak to your smash repair insurance provider and start the claims process.

As well as being experts in panel beating and smash repairs, we’re also an insurance-approved panel beater in Melbourne, which means we can step you through the private and insurance work process after an accident. It’s all part of our excellent customer service. Regardless of whether you have comprehensive insurance, no insurance, or if you are at fault, make your first call to Sheen.

We also provide courtesy accident replacement vehicles for all of our valued customers. Feel free to request a model to drive away in while we get to work on your smash repairs.

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Insurance companies

Choose your provider from one of the popular insurers below. If your insurer isn’t on the list, we can still help. Give us a call for more information.

Drive away in an accident Replacement vehicle

As part of our commitment to getting you back on the road sooner, we can offer you a replacement vehicle for the duration of your crash repairs.

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What if I can’t afford to pay for my smash repairs?
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At Sheen, we understand that everyone’s financial situation is different. Our priority is to ensure your safety by carrying out smash repairs that get your vehicle back in pre-accident condition. As a minimum standard, we use genuine parts with a lifetime guarantee, ensuring your safety and keeping you on the road longer.

Call Sheen first after an accident, and a panel beater will explain all the details of your smash repairs so you can make an informed decision about the next steps.

Will my insurance cover the car repairs?
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This depends on a number of factors, including the type of accident (for example, who was at fault), your level of insurance coverage, and your policy. Your insurer may cover a portion of the car repairs or the entirety. 

Regardless, we offer competitive prices for our quality craft and high-quality repairs. We have extensive experience as an insurance-approved repairer and do everything we can to keep your costs manageable.

My insurer isn’t on your list. Does that mean I can’t come to Sheen for my crash repairs?
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Not necessarily. The list of insurers is just a snapshot of popular companies we work with. If you can’t see yours above, contact your nearest Melbourne Sheen panel beater, and we’ll be able to help guide you through the process.

Can I decide which panel beater completes my accident repairs?
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Some insurance policies include a choice of repairer which gives you the freedom to select Sheen Panel Service as your preferred repairer. If you’re not sure whether your policy covers this option, you can contact your local Sheen Panel Service, and our team of panel beaters will provide you with the necessary information and assistance.

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Our four-step process is as simple as can be. Just give us a call, and we’ll take it from there.

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Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.


Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.



Get in touch with Sheen, and we’ll arrange a quote for your insurance provider to authorise.

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We’ll come to pick up your vehicle and deliver it to a Sheen workshop near you.

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We do offer a selection of late-model courtesy cars if your insurance company doesn’t provide one.

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We can deliver your repaired vehicle to you, and pick up our replacement vehicle.

Upload your smash to get started with Sheen

Upload photos of your vehicle damage, and we’ll formulate a competitive quote. If you’re happy with it, we’ll also get in touch with your vehicle smash repair insurance provider.

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