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Call Sheen first

1300 737 247

UPLOAD YOUR SMASH

Closest Store:

Phone: (03) 9729 9000
Fax: (03) 9720 5624

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

25 Malvern Street
VIC 3153

Sheen Panel Service
Get directions

Tel: (03) 9890 7227
Fax: (03) 9890 7040

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

42-44 Lexton Road
VIC 3128

Graeme Cuthbert Automotive
Get directions

Phone: (03) 9314 4444
Fax: (03) 9314 8721

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

574 Grieve Parade
VIC 3012

Sheen Panel Service
Get directions

Phone: (03) 8393 1400

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

379 Warrigal Road
VIC 3192

Sheen Panel Service
Get directions

Phone: (03) 9350 2331
Fax: (03) 9350 2554

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

2 McDonald Street
VIC 3058

Sheen Panel Service
Get directions

Phone: (03) 9725 8325
Fax: (03) 9725 8330

‍

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

30 Coolstore Road
VIC 3136

Sheen Panel Service
Get directions

Phone: (03) 9791 4455
Fax: (03) 9791 4944‍

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

63 Bennet Street
VIC 3175

Sheen Panel Service
Get directions

Phone: (03) 5242 4998
Fax: (03) 9439 1055‍

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

10 Murradoc Road
VIC 3222

Sheen Panel Service
Get directions

Phone: (03) 9439 1088
Fax: (03) 9439 1055

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

47 Susan Street
VIC 3095

Sheen Panel Service Eltham
‍Get directions

Phone:(03) 9758 9877
Fax: (03) 9752 3256

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

892 Burwood Hwy
VIC 3156

Sheen Panel Service
Get directions

Phone: (03) 9783 3250
Fax: (03) 9783 1434

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

104 Dandenong Road West
VIC 3199

Sheen Panel Service
Get directions

Phone: (03) 9560 5222
Fax: (03) 9560 0933

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

20 Aristoc Road
VIC 3150

Sheen Panel Service
Get directions

Phone: (03) 5979 7441
Fax: (03) 5979 1977

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

2043 Frankston-Flinders Road
VIC 3915

Sheen Panel Service
Get directions

Phone: (03) 9882 4415
Fax: (03) 9813 0645

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

638 Burwood Road
VIC 3122

Sheen Panel Service
Get directions

Phone: (03) 9931 1135
Fax: (03) 9931 1145

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

36 Industrial Avenue
VIC 3029

Sheen Panel Service
Get directions

Phone: (03) 9376 0229
Fax: (03) 9376 1861

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

79 Parsons Street
VIC 3031

Sheen Panel Service
Get directions

Phone: (03) 9088 8688

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

56 John Street, Lilydale
VIC, 3140

Sheen Panel Service
Get directions

Phone: (03) 9822 6647
Fax: (03) 9822 7387

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

1271-1275 Malvern Road
VIC 3145

Sheen Panel Service
Get directions

Phone: (03) 9873 5969
Fax: (03) 9872 4628

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

27-29 Rooks Road
VIC 3132

Sheen Panel Service
Get directions

Phone: (03) 5256 3183
Fax: (03) 5256 1552

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

20-24 Marine Parade
VIC 3226

Sheen Panel Service
Get directions

Phone: (03) 5941 5030

Weekdays: 7 am - 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

Factory 1/2 Hogan Court
VIC 3810

Sheen Panel Service
Get directions

Phone: (03) 9471 9055
Fax: (03) 9471 9066

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

922 High Street
VIC 3073

Sheen Panel Service
Get directions

Phone: (03) 9870 5333
Fax: (03) 9879 7600

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

1 Oban Road
VIC 3134

Sheen Panel Service
Get directions

Phone: (03) 9699 5299
Fax: (03) 9696 3573

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

474 City Road
VIC 3205

Sheen Panel Service
Get directions

Phone: (03) 9311 7820
Fax: (03) 9311 2142

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

134 McIntyre Road
VIC 3020

Sheen Panel Service
Get directions

Phone: (03) 9822 4801
Fax: (03) 9822 6345

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

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25 Hall Street
VIC 3123

Sheen Panel Service
Get directions

Phone: (03) 9310 4788
Fax: (03) 9310 4399

Weekdays: 7 am – 5.30 pm
Saturday: 8 am – 12.00 pm
Sunday: Closed

27 Garden Drive
VIC 3043

Sheen Panel Service
Get directions

Home

insurance

Coles

Coles car insurance approved repairers in Melbourne

How to use your choice of repairer with Coles car insurance

From over 1,000 reviews

4.8

FREE PICKUP & DELIVERY

REPLACEMENT VEHICLES

LIFETIME GUARANTEES

CONVENIENT LOCATIONS

Happy Sheen worker with a clipboard inside the Sheen office.

How to use your choice of repairer with Coles car insurance

If you’re insured with Coles Car Insurance, you may be entitled to nominate your own smash repairer — even if Coles recommends someone from their approved supplier list. At Sheen, we’re experienced in working with Coles claims and can help you take advantage of your policy’s choice of repairer clause. From fast quotes to streamlined communication with your insurer, we make the repair process simple and stress-free.

Find a store

Stay on the road with a replacement vehicle during repairs

Get back on the road fast with an accident replacement vehicle

While your car is being repaired, Sheen can provide you with an accident replacement vehicle to keep your routine uninterrupted. Our fleet includes over 500 late-model cars, utes, and vans — ready to get you back on the road quickly.

If your Coles Insurance policy doesn’t include a hire car option, we can still help you find a vehicle that suits your needs. Just let us know what you drive, and we’ll match you with a suitable replacement.

Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.

Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.

Learn More

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Trusted by Melbourne drivers for Coles car insurance repairs

Coles Insurance is one of Australia's fastest-growing car insurers, with over 250,000 policies. We’ve helped many Coles Insurance policyholders get back on the road with expert smash repairs and consistent communication. At Sheen, we don’t cut corners — all our workmanship is backed by a lifetime guarantee, and we use genuine parts to restore your vehicle to its pre-accident condition. From quote to handover, we prioritise quality, transparency, and a seamless customer experience.

view all before & afters

This accident saw significant damage to the left-hand front side of this Volkswagen Golf. The impact saw the front bumper bar pushed across and forcing out the right-hand headlight. The team at Ocean Grove were able to source genuine parts, including a bonnet and headlight, in order to repair this Volkswagen to pre-accident condition. After some time off the road, a wheel alignment and some tender loving care, we waved goodbye as it left with its happy owner and lifetime guarantee.

Job completed at

Ocean Grove

Upload your smash to get a fast Coles Insurance quote

Need a quote for Coles Insurance smash repairs? Start by uploading photos of the damage — it’s the quickest way to get an insurer-ready assessment from Sheen. Once we’ve reviewed your images, we’ll prepare a detailed repair quote that you can send straight to Coles.

It’s a simple step that helps speed up approvals and minimises time off the road.

UPLOAD YOUR SMASH

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find your nearest workshop

FIND A STORE

The repair process

We’re here to get you back on the road as soon as possible. Here’s how we do it:

Two Sheen workers trying to fix the front of a wrecked vehicle.

Contact us

Get in touch with Sheen via phone to get started on repairs and your insurance claim.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

UPLOAD YOUR SMASH

FIND A STORE

Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

Coles car insurance disclaimer

Sheen Panel Service is not affiliated with, endorsed by, or associated with Coles Insurance. This page is intended to help Coles Insurance policyholders understand their smash repair options. While we are not listed as a Coles-approved supplier, we regularly assist Coles customers by providing insurer-ready quotes, managing communication, and completing high-quality repairs.

Frequently asked questions about Coles insurance smash repairs

FAQs

Can I choose Sheen if I’m insured with Coles?

Yes — many Coles Car Insurance policies include a choice of repairer, allowing you to nominate Sheen even if we’re not listed on their approved supplier list. We can help you check your policy wording and submit a quote to Coles for approval, so you stay in control of your repair process.

How do I know if I’m covered for accident repairs under my Coles policy?

Coverage depends on the level of cover you selected (e.g. comprehensive vs third party) and the details outlined in your PDS. If you're unsure what’s included, our team can help you interpret it. We also recommend reviewing our blog, 7 important things to check in your car insurance PDS.

What happens if Coles suggests a different repairer?

You're still entitled to ask for Sheen, especially if your policy includes a choice of repairer. In some cases, Coles may request a second quote — we’ll help you prepare everything needed to avoid delays or complications in the approval process.

Does using my own repairer affect my excess or claim outcome?

Generally, no. Choosing your own repairer like Sheen won’t impact your excess or the success of your claim, provided your policy supports this choice. We can clarify this during your quote consultation and ensure you’re making an informed decision.

Can I get help even if I’m unsure whether to claim?

Absolutely. Some Coles customers come to us before deciding to lodge a claim, particularly when the damage is minor. We can advise whether it’s worth claiming, or if paying privately for panel beating might be a better financial move. You can also read our blog on whether you should call your insurer or panel beater first for guidance.

What if my car had existing damage before the accident?

Pre-existing damage should be disclosed when taking out your Coles Insurance policy, as it could affect your claim. If you're unsure how this might apply to your situation, feel free to contact us, and take a look at our article on how to insure a car with prior damage for extra clarity.