Lumley Car Insurance Smash Repairs Melbourne


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Speak to Sheen about your Lumley-insured vehicle
If Lumley Car Insurance covers you, chances are your vehicle is more than just transport — it’s an investment worth protecting. Whether it’s a classic, prestige, or customised car, Sheen treats every Lumley-insured vehicle with the care and precision it deserves.
We’ll assess the damage, prepare a detailed repair quote, and help you understand your next steps, especially if your policy allows you to choose your repairer. From first contact to final delivery, we make the Lumley repair process simple and stress-free.
Get back on the road fast with an accident replacement vehicle
Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.
Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.
Why trust Sheen with your Lumley-insured vehicle?
When your classic, prestige, or vintage vehicle needs repairs, you want more than just a fast turnaround — you want craftsmanship that preserves its value. At Sheen, our experienced panel beaters apply meticulous attention to every detail, ensuring your car is restored to its pre-accident condition to the highest possible standard. We stand behind our work with a lifetime guarantee on all smash repairs, so you can confidently drive away.


Upload your smash photos for a fast and accurate quote
Sheen Group is not affiliated with, endorsed, or associated with Lumley Insurance or its products and services. This information is intended solely to inform Lumley policyholders that we can assist with smash repairs following an accident, even though Sheen and Lumley have no direct relationship.


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The repair process
We’re here to get you back on the road as soon as possible. Here’s how we do it:
1
Contact us
Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.
2
Drop off or pickup
To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.
3
Repairs begin
Drive away in an accident replacement vehicle while our team starts to repair your vehicle.
4
Pick up
Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.
Disclaimer
The Sheen Group have no such affiliation, connection, endorsement, sponsorship, or association with Lumley Insurance, its products or services, nor do we purport to. The purpose of this information is to convey to you that if you decide to make a claim under your Lumley Insurance motor vehicle insurance policy, even though we are not associated with Lumley Insurance, we can assist you with repairing your motor vehicle.
Frequently asked questions about Lumley insurance repairs
FAQs
Many Lumley car insurance policies allow customers to choose their repairer, giving you greater control over the quality and outcome of your smash repairs.
At Sheen, we are experienced in managing repairs for Lumley Special Vehicles clients. We can assist in preparing insurer-ready quotes that help protect the value of your classic, vintage, or prestige car.
Before proceeding, it’s always worth checking your Product Disclosure Statement (PDS) to confirm your rights. Check these seven things in the PDS.
Lumley Special Vehicles (LSV) specialises in prestige car insurance covering classic cars, modified vehicles, antique vehicles and motorcycles across Australia. If you own a vintage, collector, or enthusiast vehicle, your policy may be tailored to specific usage restrictions and agreed values.
With the global collectible car insurance market valued at USD 226 million in 2024 and projected to reach USD 297 million by 2030, it's evident that owners of classic and vintage vehicles are increasingly seeking specialised insurance solutions. At Sheen Panel Service, we align with this growing demand by offering expert smash repair services tailored for Lumley-insured collectible cars.
If your classic or prestige car is unsafe to drive after an accident, Sheen can arrange professional towing to the nearest workshop. We understand that Lumley-insured vehicles often require extra care, and we ensure all handling and transport meet high standards to protect your vehicle’s condition. From there, we’ll provide a full damage assessment to assist with your Lumley claim and minimise downtime.
In most cases, yes — even if the accident wasn’t your fault, your Lumley insurance policy may require an excess payment, depending on the circumstances of the claim. The amount and rules around excess payments can vary based on your specific PDS and applicable endorsements. If you want a clearer understanding of how excess works with car insurance policies, we’ve explained it here: How does car insurance excess work?.
Repair times vary depending on the extent of the damage, parts availability, and insurer approval. Because Lumley policies often relate to classic or specialised vehicles, sourcing authentic or appropriate replacement parts may extend standard repair timelines.
At Sheen, we focus on maintaining clear communication throughout the repair process, so you’ll always know what stage your vehicle is at.
Yes — Sheen’s team can assist you by preparing detailed quotes, liaising with Lumley where possible, and keeping you informed about the claim process. While we do not act as your insurer, we can help streamline communication and minimise delays, allowing you to focus on getting your vehicle back on the road.