Many Lumley car insurance policies allow customers to choose their repairer, giving you greater control over the quality and outcome of your smash repairs.

At Sheen, we are experienced in managing repairs for Lumley Special Vehicles clients. We can assist in preparing insurer-ready quotes that help protect the value of your classic, vintage, or prestige car.

Before proceeding, it’s always worth checking your Product Disclosure Statement (PDS) to confirm your rights. Check these seven things in the PDS.

Lumley Special Vehicles (LSV) specialises in prestige car insurance covering classic cars, modified vehicles, antique vehicles and motorcycles across Australia. If you own a vintage, collector, or enthusiast vehicle, your policy may be tailored to specific usage restrictions and agreed values.

With the global collectible car insurance market valued at USD 226 million in 2024 and projected to reach USD 297 million by 2030, it's evident that owners of classic and vintage vehicles are increasingly seeking specialised insurance solutions. At Sheen Panel Service, we align with this growing demand by offering expert smash repair services tailored for Lumley-insured collectible cars.

If your classic or prestige car is unsafe to drive after an accident, Sheen can arrange professional towing to the nearest workshop. We understand that Lumley-insured vehicles often require extra care, and we ensure all handling and transport meet high standards to protect your vehicle’s condition. From there, we’ll provide a full damage assessment to assist with your Lumley claim and minimise downtime.

In most cases, yes — even if the accident wasn’t your fault, your Lumley insurance policy may require an excess payment, depending on the circumstances of the claim. The amount and rules around excess payments can vary based on your specific PDS and applicable endorsements. If you want a clearer understanding of how excess works with car insurance policies, we’ve explained it here: How does car insurance excess work?.

Repair times vary depending on the extent of the damage, parts availability, and insurer approval. Because Lumley policies often relate to classic or specialised vehicles, sourcing authentic or appropriate replacement parts may extend standard repair timelines.

At Sheen, we focus on maintaining clear communication throughout the repair process, so you’ll always know what stage your vehicle is at.

Yes — Sheen’s team can assist you by preparing detailed quotes, liaising with Lumley where possible, and keeping you informed about the claim process. While we do not act as your insurer, we can help streamline communication and minimise delays, allowing you to focus on getting your vehicle back on the road.