General insurance smash repairs Melbourne


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Looking for a panel beater? We're here to help
Had an accident?
Insurance policies can vary, so your next steps will depend on the specifics of your cover and your insurer’s rules around general insurance accident repairs. Understanding your options early on is key, and that’s where Sheen can help.
If you have general car insurance, make your first call to Sheen. As experienced general insurance repairers, we can guide you through the entire process, helping you understand your repair options and how your policy may affect your decisions.
Get back on the road fast with an accident replacement vehicle
Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.
Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.
Choose Sheen as your vehicle repair specialists
Our work speaks for itself and has a lifetime guarantee.


Upload your smash to get started with Sheen
By uploading photos of your vehicle damage, Sheen can get started sooner. Our team of general insurance panel beaters uses the photos to prepare an accurate quote and kick off the repair process quickly.


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The repair process
We’re here to get you back on the road as soon as possible. Here’s how we do it:
1
Contact us
Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.
2
Drop off or pickup
To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.
3
Repairs begin
Drive away in an accident replacement vehicle while our team starts to repair your vehicle.
4
Pick up
Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.
Disclaimer
The Sheen Group have no affiliation, connection, endorsement, sponsorship, or association with General Insurance or its products or services. The information provided here is solely to advise that, even though we are not associated with General Insurance, we can assist you with general insurance smash repairs in Melbourne under your motor vehicle insurance policy.
FAQs
FAQs
Your first step should be to contact Sheen Panel Service. We’ll help you navigate your insurance repairs and work with your insurer's guidelines for general insurance choice repairer policies. Making the right call early helps streamline the process and protects your options. Contact our panel beaters after an accident, we take pride in offering expert advice at every step.
Yes, we regularly work with a wide range of insurance companies and understand the ins and outs of their repair processes. Even if we’re not a preferred provider, your policy may still allow you to choose us as your repair centre. We’ll handle communication with your insurer to ensure your repairs are approved and carried out to the highest standard.
Timeframes can vary depending on the damage and availability of parts, but we always aim for efficiency without compromising on quality. Our panel beaters in Melbourne pride themselves on delivering timely, reliable repair work while keeping you updated. With Sheen, you’ll get your vehicle back in top shape — and on time.
At Sheen, we take pride in delivering high-quality panel beating backed by a lifetime guarantee. Our brand is built on reliability, expert workmanship, and top-tier service across Melbourne. We offer accident replacement vehicles, direct support with claims, and a seamless experience that makes us the best place for insurance repairs.