HBA car insurance approved repairers in Melbourne

Our team can help you prepare documentation, supply an accurate repair quote, and communicate with your insurer. Choosing Sheen means getting high-quality repairs without the stress of navigating the process alone.

Your safety comes first—make sure everyone involved is safe and call emergency services if necessary. Once things are under control, take photos of the damage and exchange insurance details. Then, contact Sheen. We can help assess your car, provide a quote for HBA Insurance, and start your repairs promptly. For more advice, see our blog on how car insurance works after an accident.

Yes. We have over 500 accident replacement vehicles—cars, vans, and utes—to keep you mobile while we complete your repairs. We'll match your vehicle as closely as possible to ensure convenience during the downtime.

Absolutely. It’s a smart first step. We can assess your vehicle damage and provide a repair quote before you claim insurance. This can help you decide whether it’s worth claiming or paying out of pocket, especially if you're considering excess or the impact on your premium.

Repair timelines depend on factors like the severity of the damage, part availability, and claim approvals. Since we’re familiar with the HBA claims process, we can help reduce delays by supplying all necessary documentation promptly and keeping you updated throughout the job.

Choosing a reputable repairer like Sheen Panel Service can significantly streamline the repair process. While industry-wide challenges such as parts availability and insurance processing can cause delays, Sheen's efficient workflow and experienced team work diligently to minimise downtime. According to the Australian Financial Complaints Authority (AFCA), 25% of general insurance complaints are related to claim handling delays, underscoring the importance of selecting a proactive repair service.