Woolworths Car Insurance Smash Repairs Melbourne

Yes, in most cases you can. While some Woolworths Car Insurance policies suggest preferred repairers, Australian consumer law gives you the right to choose your own repairer.

If you prefer to work with Sheen Panel Service, we can prepare a detailed quote, help you understand your insurer's process, and support you through the approval and repair stages, ensuring your vehicle is repaired to the highest standards. Before making your decision, it’s worth reading more about whether you need to use your insurer’s preferred repairer.

It depends on your specific policy. Some Woolworths Insurance policies include a hire car after an accident, while others may offer it as an optional extra. If your policy doesn’t provide one, Sheen can arrange an accident replacement vehicle from our fleet of over 500 late-model vehicles, helping you stay mobile while your car is being repaired. Ask us how we can help organise a suitable replacement vehicle for your needs.

The repair timeframe can vary based on the extent of the damage, the parts' availability, and how quickly the insurer approves your claim. At Sheen, we aim to start repairs as soon as possible once your Woolworths Insurance claim is authorised. Minor repairs may only take a few days, while more complex smash repairs could take longer. Our team will keep you updated throughout the process so you know exactly what to expect. If you’re new to the claims process, you can learn more about how car insurance works after an accident to better understand what to expect.

In some cases, Woolworths Insurance may request more than one quote, but a detailed assessment from an experienced panel beater like Sheen is often sufficient. We provide insurer-approved quotes that meet industry standards, helping to minimise delays. If your insurer requests further information, we can provide any additional documentation needed to move your claim forward quickly.

You can quickly start your insurance smash repair journey using our Upload Your Smash tool.

Simply take clear photos of the damage to your vehicle and submit them through our secure platform. Our team will review the images, prepare a quote for your Woolworths Insurance claim, and contact you to discuss the next steps, saving you time and speeding up your repair process.