Prestige Car Insurance approved repairers in Melbourne
Unsure if you can choose your own repairer with Prestige?


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Unsure if you can choose your own repairer with Prestige?
If you’re insured with Prestige Car Insurance and have recently been in an accident, you may be wondering whether you’re locked into their preferred repairer network. The good news is that many policies include a choice of repairer — and that’s where Sheen comes in. With decades of experience managing smash repairs and insurance claims across Melbourne, we’ll help you understand your options, assess the damage, and liaise with your insurer to move things forward quickly.
Stay mobile while your Prestige claim is being processed
Get back on the road fast with an accident replacement vehicle
Don’t let a collision put your day-to-day on hold. While your Prestige-insured vehicle is in for repairs, Sheen can provide a replacement vehicle to keep you moving. Whether you drive a compact or commercial vehicle, we have over 500 options in our fleet. We’ll ensure you're not stuck waiting — it’s all part of delivering a smoother smash repair experience.
Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.
Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.
See how we restore Prestige-insured vehicles
From minor dents to major smash repairs, our team delivers high-quality results that speak for themselves. Explore our gallery of before-and-after photos to see how Sheen has helped Prestige Car Insurance customers get their vehicles back to pre-accident condition — with precision, care, and industry-best workmanship.


Start your Prestige claim with a quick photo upload
Kickstart your insurance claim with Prestige by sending us clear photos of your vehicle damage. Our team will assess the smash, prepare a quote for approval, and guide you through the repair process from start to finish — all without delay.


find your nearest workshop
The repair process
The repair process
We’re here to get you back on the road as soon as possible. Here’s how we do it:
We’re here to get you back on the road as soon as possible. Here’s how we do it:
1
Contact us
Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.
2
Drop off or pickup
To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.
3
Repairs begin
Drive away in an accident replacement vehicle while our team starts to repair your vehicle.
4
Pick up
Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.
Prestige car insurance disclaimer
Sheen Panel Service is not affiliated with, endorsed by, or sponsored by Prestige Car Insurance or any of its associated products or services. This content is intended solely to inform you that we can assist with vehicle smash repairs following an accident, even if you're insured with Prestige Car Insurance. Our team is experienced in working with various insurers and can help you understand your next steps.
Frequently asked questions about Prestige Car Insurance smash repairs
FAQs
Not always. While Prestige Car Insurance may recommend a repairer, your policy could include a choice of repairer clause, allowing you to nominate Sheen Panel Service instead. Check your Product Disclosure Statement (PDS) or call us before lodging your claim. Choosing your repairer can give you more confidence in the workmanship and quality of service you receive.
Not always. While Prestige Car Insurance may recommend a repairer, your policy could include a choice of repairer clause, allowing you to nominate Sheen Panel Service instead. Check your Product Disclosure Statement (PDS) or call us before lodging your claim. Choosing your repairer can give you more confidence in the workmanship and quality of service you receive.
Not always. While Prestige Car Insurance may recommend a repairer, your policy could include a choice of repairer clause, allowing you to nominate Sheen Panel Service instead. Check your Product Disclosure Statement (PDS) or call us before lodging your claim. Choosing your repairer can give you more confidence in the workmanship and quality of service you receive.
Not always. While Prestige Car Insurance may recommend a repairer, your policy could include a choice of repairer clause, allowing you to nominate Sheen Panel Service instead. Check your Product Disclosure Statement (PDS) or call us before lodging your claim. Choosing your repairer can give you more confidence in the workmanship and quality of service you receive.
Start by contacting Sheen Panel Service. We’ll inspect the damage, help document it with photos, and provide a detailed quote. Once that’s submitted to Prestige, we'll work with their claims team to get approval as quickly as possible. We handle the repair side so you don’t have to juggle multiple steps.
Start by contacting Sheen Panel Service. We’ll inspect the damage, help document it with photos, and provide a detailed quote. Once that’s submitted to Prestige, we'll work with their claims team to get approval as quickly as possible. We handle the repair side so you don’t have to juggle multiple steps.
Start by contacting Sheen Panel Service. We’ll inspect the damage, help document it with photos, and provide a detailed quote. Once that’s submitted to Prestige, we'll work with their claims team to get approval as quickly as possible. We handle the repair side so you don’t have to juggle multiple steps.
Start by contacting Sheen Panel Service. We’ll inspect the damage, help document it with photos, and provide a detailed quote. Once that’s submitted to Prestige, we'll work with their claims team to get approval as quickly as possible. We handle the repair side so you don’t have to juggle multiple steps.
Every car insurance policy is different. Some types of damage, like wear and tear or pre-existing dents, may not be included in your cover. We can help you review your policy documents and point out key coverage limits if you are unsure. You can also check out our blog on car insurance exclusions for a quick guide on what’s often left out.
Every car insurance policy is different. Some types of damage, like wear and tear or pre-existing dents, may not be included in your cover. We can help you review your policy documents and point out key coverage limits if you are unsure. You can also check out our blog on car insurance exclusions for a quick guide on what’s often left out.
Every car insurance policy is different. Some types of damage, like wear and tear or pre-existing dents, may not be included in your cover. We can help you review your policy documents and point out key coverage limits if you are unsure. You can also check out our blog on car insurance exclusions for a quick guide on what’s often left out.
Every car insurance policy is different. Some types of damage, like wear and tear or pre-existing dents, may not be included in your cover. We can help you review your policy documents and point out key coverage limits if you are unsure. You can also check out our blog on car insurance exclusions for a quick guide on what’s often left out.
Every car insurance policy is different. Some types of damage, like wear and tear or pre-existing dents, may not be included in your cover. We can help you review your policy documents and point out key coverage limits if you are unsure. You can also check out our blog on car insurance exclusions for a quick guide on what’s often left out.
Yes. If your vehicle is not roadworthy after the accident, Sheen can arrange for a tow truck to take it to the nearest panel shop. We’ll also provide an accident replacement vehicle to keep you mobile during the repair period.
Yes. If your vehicle is not roadworthy after the accident, Sheen can arrange for a tow truck to take it to the nearest panel shop. We’ll also provide an accident replacement vehicle to keep you mobile during the repair period.
Yes. If your vehicle is not roadworthy after the accident, Sheen can arrange for a tow truck to take it to the nearest panel shop. We’ll also provide an accident replacement vehicle to keep you mobile during the repair period.
Yes. If your vehicle is not roadworthy after the accident, Sheen can arrange for a tow truck to take it to the nearest panel shop. We’ll also provide an accident replacement vehicle to keep you mobile during the repair period.
Yes. If your vehicle is not roadworthy after the accident, Sheen can arrange for a tow truck to take it to the nearest panel shop. We’ll also provide an accident replacement vehicle to keep you mobile during the repair period.
We sure do. Here at Sheen, we know that luxury cars are more expensive to maintain, so our technicians are trained to complete quality work on a wide range of makes and models, including European prestige cars. We use genuine parts and factory-matching paint to restore your car to pre-accident condition, without compromising safety or value.
We sure do. Here at Sheen, we know that luxury cars are more expensive to maintain, so our technicians are trained to complete quality work on a wide range of makes and models, including European prestige cars. We use genuine parts and factory-matching paint to restore your car to pre-accident condition, without compromising safety or value.
We sure do. Here at Sheen, we know that luxury cars are more expensive to maintain, so our technicians are trained to complete quality work on a wide range of makes and models, including European prestige cars. We use genuine parts and factory-matching paint to restore your car to pre-accident condition, without compromising safety or value.
We sure do. Here at Sheen, we know that luxury cars are more expensive to maintain, so our technicians are trained to complete quality work on a wide range of makes and models, including European prestige cars. We use genuine parts and factory-matching paint to restore your car to pre-accident condition, without compromising safety or value.
Generally, no. Excess amounts are determined by your insurer and outlined in your policy schedule. However, there are ways to reduce out-of-pocket costs in the long run. For example, being not-at-fault in the accident may reduce your financial liability. Read our guide on how to lower car insurance premiums for more practical tips.
Generally, no. Excess amounts are determined by your insurer and outlined in your policy schedule. However, there are ways to reduce out-of-pocket costs in the long run. For example, being not-at-fault in the accident may reduce your financial liability. Read our guide on how to lower car insurance premiums for more practical tips.
Generally, no. Excess amounts are determined by your insurer and outlined in your policy schedule. However, there are ways to reduce out-of-pocket costs in the long run. For example, being not-at-fault in the accident may reduce your financial liability. Read our guide on how to lower car insurance premiums for more practical tips.
Generally, no. Excess amounts are determined by your insurer and outlined in your policy schedule. However, there are ways to reduce out-of-pocket costs in the long run. For example, being not-at-fault in the accident may reduce your financial liability. Read our guide on how to lower car insurance premiums for more practical tips.
Generally, no. Excess amounts are determined by your insurer and outlined in your policy schedule. However, there are ways to reduce out-of-pocket costs in the long run. For example, being not-at-fault in the accident may reduce your financial liability. Read our guide on how to lower car insurance premiums for more practical tips.