RACV repairer Melbourne

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Sheen Panel Service
From over 1,000 reviews

4.8

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FREE PICKUP & DELIVERY

FREE PICKUP & DELIVERY

REPLACEMENT VEHICLES

REPLACEMENT VEHICLES

LIFETIME GUARANTEES

LIFETIME GUARANTEES

CONVENIENT LOCATIONS

CONVENIENT LOCATIONS

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Call Sheen first after your accident for fast repairs

Been in an accident?

Navigating the next steps after a crash can be overwhelming, especially when insurance policies differ from person to person. Your insurer’s stance on RACV choice of repairer will influence how your repairs are handled.

We’ll help guide you through the RACV smash repairs Melbourne process and help clarify your options—whether that means selecting a repairer or understanding how your policy applies.

Get back on the road fast with an accident replacement vehicle

Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.

Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.

Learn More
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Why choose Sheen as your panel beaters?

Our work speaks for itself and has a lifetime guarantee.

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Upload your smash to get started with Sheen

By uploading photos of your smash, Sheen can help you get back on the road sooner. Using the photos you provide, we can get started on preparing an accurate quote for smash repairs.

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find your nearest workshop

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The repair process

We’re here to get you back on the road as soon as possible. Here’s how we do it:

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Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

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Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

Round image of a woman handing a mechanic the keys to her car.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

Close-up of a step featuring the engraved Sheen logo at the workshop entrance.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

Disclaimer

The Sheen Group have no such affiliation, connection, endorsement, sponsorship, or association with RACV, its products or services, nor do we purport to. The purpose of this information is to convey to you that if you decide to make a claim under your RACV motor vehicle insurance policy, even though we are not associated with RACV, we can assist you with repairing your motor vehicle.

FAQs

FAQs

Do I need to use an RACV approved repairer after an accident?
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Not necessarily. If your policy includes an RACV choice of repairer, you can select a panel shop of your choosing, regardless of whether it is listed as a RACV-approved repairer. Our team provides expert advice, complete panel repair services, and liaises directly with RACV to help simplify your claim.

What’s the difference between car smash repairs and panel repair?
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Car smash repairs usually refer to all work required after an accident, including mechanical, structural, and cosmetic damage. Panel repair is one aspect of this process, focused specifically on restoring the body of the vehicle. At Sheen, we provide comprehensive smash repairs, including expert panel beating work to ensure high-quality results.

Can Sheen help if I’m not at fault in the accident?
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Absolutely. If you’re not at fault, we can assist you with managing the RACV insurance process and provide a replacement vehicle while yours is being repaired. Our team can also assist and liaise with the other party’s insurer to take the stress out of car repairs and help you understand whether a not-at-fault claim can impact your premium.

Does Sheen include car servicing as part of RACV repairs?
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While RACV car insurance claims focus primarily on accident damage, we can also advise on general car servicing if needed. During your visit, speak to our team about recommended mechanics and personalised advice.