Bingle Approved Smash Repairs in Melbourne

Everyone's cover is a little different. Adding the choice of repairer is an option every person is entitled to, and allows you to choose where your car gets repaired.

Understanding your rights around repairer choice is essential. If you're unsure, our guide on whether you have to use your insurer’s preferred repairer can help you make an informed decision.

Most Bingle comprehensive policies cover smash repairs resulting from accidental damage, collisions, vandalism, and weather events like hailstorms. This usually includes panel repairs, paintwork restoration, and mechanical fixes related to the accident.

It’s always best to check your specific policy documents for full details. You can also learn more about common inclusions and exclusions in our article: What does car insurance cover?.

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Repair timelines depend on several factors, including the extent of the damage, how quickly Bingle processes your claim, and parts availability. At Sheen, we aim to minimise downtime by preparing insurer-ready quotes and starting repairs as soon as possible after approval.

You might have your car back within a week for straightforward repairs, but complex cases could take longer.

If you experience a delay, Sheen’s team will contact you and, where appropriate, help to support a faster resolution. Occasionally, claims can be delayed due to missing documents, incomplete assessments, or other approval steps within the insurer’s process.

Some Bingle car insurance policies offer hire car cover, but it’s not included by default in every policy. If your policy includes this option, Bingle will usually provide a hire car while your vehicle is being repaired. If you don’t have a hire car cover, Sheen can still organise a replacement vehicle to help you stay on the move.

If your car isn’t drivable after an accident, safety comes first. Contact Sheen immediately, and we can arrange for vehicle towing to the nearest workshop. We'll also organise a damage assessment quickly, helping you fast-track your Bingle insurance claim and ensuring your safety during the process.

Driving a severely damaged car can worsen the situation and complicate your claim. If you are unsure, call Sheen first.