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Vero Insurance smash repairs Melbourne

Helping Vero customers with choice repairer claims

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Sheen Panel Service
From over 1,000 reviews

4.8

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FREE PICKUP & DELIVERY

FREE PICKUP & DELIVERY

REPLACEMENT VEHICLES

REPLACEMENT VEHICLES

LIFETIME GUARANTEES

LIFETIME GUARANTEES

CONVENIENT LOCATIONS

CONVENIENT LOCATIONS

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Helping Vero customers with choice repairer claims

Get expert help before you lodge a claim.

Different insurers have different rules about repairer choice — and understanding your options early can make all the difference.

If you’re covered by Vero car insurance, your first call should be to Sheen. We regularly assist customers with Vero Insurance choice repairer claims, ensuring their rights are upheld and the process runs smoothly. 

We’ve assisted many Vero Insurance policyholders with panel beating in Melbourne. We’ll guide you every step of the way.

Stay mobile with a replacement vehicle

Get back on the road fast with an accident replacement vehicle

Keep life moving while your car is being repaired.

Sheen provides access to over 500 accident replacement vehicles — including small cars, commercial vans, and work utes. Whether you're going through Vero Insurance repairers or working directly with us, we’ll match you with a vehicle that suits your needs.

Our priority is getting you back on the road, fast.

Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.

Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.

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Why Vero Insurance customers choose Sheen

Our work speaks for itself and has a lifetime guarantee.

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Upload damage photos for a fast quote

Start your claim online in just a few minutes. Upload clear images of your vehicle’s damage and we’ll prepare your repair estimate without delay.

This process is ideal for Vero Insurance customers looking to avoid delays and get back on the road quickly.

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find your nearest workshop

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Here’s how our repair process works

The repair process

We make your insurance repair journey fast and simple:

We’re here to get you back on the road as soon as possible. Here’s how we do it:

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Contact us

Get in touch with Sheen via phone to get started on repairs and your insurance claim.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

1

Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

Round image of a woman handing a mechanic the keys to her car.

2

Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

3

Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

Close-up of a step featuring the engraved Sheen logo at the workshop entrance.

4

Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

Vero Insurance disclaimer

The Sheen Group has no affiliation, connection, endorsement, sponsorship, or association with Vero Insurance or its products or services, nor do we purport to. The purpose of this information is to convey that, even though we are not associated with Vero Insurance, we can assist you with repairing your vehicle under your Vero Insurance motor vehicle policy.

FAQs

FAQs

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Can I choose Sheen for my Vero Insurance smash repairs?
A simple plus symbol in blue

Yes. Many Vero Insurance policies include a 'choice of repairer' option, allowing you to nominate Sheen instead of one of their listed repairers. We can help you check your policy and confirm your rights. Our goal is to ensure your car is repaired to the highest standard.

Are you part of the Vero Insurance repairers network?
A simple plus symbol in blue

We’re not officially part of Vero’s preferred repairer network, but we frequently work with Vero customers. We meet all required standards and offer trusted repairs across Melbourne. Many policyholders choose Sheen for our reputation, service, and experience.

Are you part of the Vero Insurance repairers network?
A simple plus symbol in blue

We’re not officially part of Vero’s preferred repairer network, but we frequently work with Vero customers. We meet all required standards and offer trusted repairs across Melbourne. Many policyholders choose Sheen for our reputation, service, and experience.

Are you part of the Vero Insurance repairers network?
A simple plus symbol in blue

We’re not officially part of Vero’s preferred repairer network, but we frequently work with Vero customers. We meet all required standards and offer trusted repairs across Melbourne. Many policyholders choose Sheen for our reputation, service, and experience.

Are you part of the Vero Insurance repairers network?
A simple plus symbol in blue

We’re not officially part of Vero’s preferred repairer network, but we frequently work with Vero customers. We meet all required standards and offer trusted repairs across Melbourne. Many policyholders choose Sheen for our reputation, service, and experience.

Are you part of the Vero Insurance repairers network?
A simple plus symbol in blue

We’re not officially part of Vero’s preferred repairer network, but we frequently work with Vero customers. We meet all required standards and offer trusted repairs across Melbourne. Many policyholders choose Sheen for our reputation, service, and experience.

How quickly can repairs begin after a quote?
A simple plus symbol in blue

The Insurance Council of Australia has stated that an insurer will generally take up to 4 months to decide on a claim. Once Vero Insurance approves your claim and we receive authorisation, repairs typically begin within a few days. We aim to keep wait times short while maintaining exceptional workmanship. You’ll be kept updated at every stage.

How quickly can repairs begin after a quote?
A simple plus symbol in blue

The Insurance Council of Australia has stated that an insurer will generally take up to 4 months to decide on a claim. Once Vero Insurance approves your claim and we receive authorisation, repairs typically begin within a few days. We aim to keep wait times short while maintaining exceptional workmanship. You’ll be kept updated at every stage.

How quickly can repairs begin after a quote?
A simple plus symbol in blue

The Insurance Council of Australia has stated that an insurer will generally take up to 4 months to decide on a claim. Once Vero Insurance approves your claim and we receive authorisation, repairs typically begin within a few days. We aim to keep wait times short while maintaining exceptional workmanship. You’ll be kept updated at every stage.

How quickly can repairs begin after a quote?
A simple plus symbol in blue

The Insurance Council of Australia has stated that an insurer will generally take up to 4 months to decide on a claim. Once Vero Insurance approves your claim and we receive authorisation, repairs typically begin within a few days. We aim to keep wait times short while maintaining exceptional workmanship. You’ll be kept updated at every stage.

Do you provide replacement cars?
A simple plus symbol in blue

Yes. We have a fleet of over 500 accident replacement vehicles available to eligible customers. From city cars to commercial utes, we’ll ensure you’re not left stranded while your vehicle is being repaired.

Do you provide replacement cars?
A simple plus symbol in blue

Yes. We have a fleet of over 500 accident replacement vehicles available to eligible customers. From city cars to commercial utes, we’ll ensure you’re not left stranded while your vehicle is being repaired.

Do you provide replacement cars?
A simple plus symbol in blue

Yes. We have a fleet of over 500 accident replacement vehicles available to eligible customers. From city cars to commercial utes, we’ll ensure you’re not left stranded while your vehicle is being repaired.

Do you provide replacement cars?
A simple plus symbol in blue

Yes. We have a fleet of over 500 accident replacement vehicles available to eligible customers. From city cars to commercial utes, we’ll ensure you’re not left stranded while your vehicle is being repaired.

Do you provide replacement cars?
A simple plus symbol in blue

Yes. We have a fleet of over 500 accident replacement vehicles available to eligible customers. From city cars to commercial utes, we’ll ensure you’re not left stranded while your vehicle is being repaired.

Do you provide replacement cars?
A simple plus symbol in blue

Yes. We have a fleet of over 500 accident replacement vehicles available to eligible customers. From city cars to commercial utes, we’ll ensure you’re not left stranded while your vehicle is being repaired.

What if I’ve already been assigned a Vero repairer?
A simple plus symbol in blue

If you’d prefer to use Sheen instead of a listed Vero repairer, contact us. We can help you understand whether your policy includes choice of repairer and guide you through the process of switching. You still have a say in who fixes your car.

What if I’ve already been assigned a Vero repairer?
A simple plus symbol in blue

If you’d prefer to use Sheen instead of a listed Vero repairer, contact us. We can help you understand whether your policy includes choice of repairer and guide you through the process of switching. You still have a say in who fixes your car.

What if I’ve already been assigned a Vero repairer?
A simple plus symbol in blue

If you’d prefer to use Sheen instead of a listed Vero repairer, contact us. We can help you understand whether your policy includes choice of repairer and guide you through the process of switching. You still have a say in who fixes your car.

What if I’ve already been assigned a Vero repairer?
A simple plus symbol in blue

If you’d prefer to use Sheen instead of a listed Vero repairer, contact us. We can help you understand whether your policy includes choice of repairer and guide you through the process of switching. You still have a say in who fixes your car.

What if I’ve already been assigned a Vero repairer?
A simple plus symbol in blue

If you’d prefer to use Sheen instead of a listed Vero repairer, contact us. We can help you understand whether your policy includes choice of repairer and guide you through the process of switching. You still have a say in who fixes your car.