Insurance smash repairs across Melbourne
We work with all insurance companies to repair your vehicle


4.8
FREE PICKUP & DELIVERY
REPLACEMENT VEHICLES
LIFETIME GUARANTEES
CONVENIENT LOCATIONS
PANEL BEATER INSURANCE MAKES THE REPAIR PROCESS EASIER
Accidents are stressful, but getting your car repaired doesn’t have to be.
At Sheen, we specialise in insurance smash repairs across Melbourne. We work alongside all major insurers to restore your vehicle to its pre-accident condition.
As an experienced insurance repairer in Melbourne, we can provide detailed quotes, liaise with your insurer for repair approval, and complete high-quality smash repairs with a lifetime guarantee.
Whether you’re comprehensively insured, uninsured, or unsure about your policy coverage, our expert panel beaters are here to help you get back on the road faster.

Organising your smash repairs and insurance claim support
Sheen is one of Melbourne’s trusted insurance-approved smash repairers; we can assist you regardless of your insurance level.
Select the option below that matches your situation to find out how we can help you organise repairs and confidently navigate the insurance smash repairs process.
Insurance companies we work with
Choose your provider from one of the popular insurers below. If your insurer isn’t on the list, we can still help. Give us a call for more information.
Drive away in an accident Replacement vehicle
As part of our commitment to getting you back on the road sooner, we can offer you a replacement vehicle for the duration of your crash repairs.
Learn MoreFREQUENTLY ASKED QUESTIONS ABOUT SMASH REPAIR INSURANCE
Not having car insurance is more common than you might think. Nearly 1 in 10 Australians don’t have coverage beyond compulsory third-party. Sheen can still assist with high-quality smash repairs at competitive rates if you don't have car insurance. We’ll assess your vehicle, provide a transparent quote, and complete repairs using genuine parts with a lifetime guarantee, helping you drive away confidently even without insurance cover.
Starting your insurance repair process with Sheen is easy. After an accident, call Sheen first. We can help you assess damages and guide you through the repair process. Learn whether you should call your insurer or a panel beater first.
Simply upload photos of your vehicle damage through our online tool or visit your nearest workshop. Our team will assess the damage, provide a detailed quote for your insurance company, and help guide you through the approval and repair process. We make it simple, clear, and fast to get you back on the road.
At Sheen, we understand that everyone's financial situation is different.
We prioritise ensuring your safety by carrying out high-quality smash repairs using genuine parts with a lifetime guarantee. Whether covered by insurance or paying privately, we’ll work with you to find a repair solution that suits your needs and gets your vehicle back on the road.
Call Sheen first after an accident. One of our experienced panel beaters will assess your damage, explain your repair options, and help you decide on the next steps.
Insurance coverage depends on several factors, including your policy, the car brand, the type of car accident, and who was at fault. Depending on your level of cover, your insurance company may cover some or all of the smash repairs.
We have extensive experience working with a wide range of insurers at Sheen. We’ll prepare a detailed repair quote and assist with your claim process to help secure fast repair authorisation. Even if your cover is limited, we offer competitive pricing and a focus on quality repairs across Melbourne.
The insurers on our website are just a sample of those we work with the most, but it’s not a complete list. You can choose Sheen for your insurance smash repairs regardless of your insurance provider. Contact your nearest Sheen workshop, and we’ll guide you through the process, from quoting to insurer authorisation to final repairs.
Many car insurance policies include a "choice of repairer" clause, allowing you to nominate Sheen Panel Service for your smash repairs. If you're unsure whether your policy includes this option, contact your local Sheen workshop. Our friendly team can provide support and show you where you can find the conditions of your cover. Learn more about whether you should choose your insurer’s preferred repairer.
INSURANCE PROCESS
Our four-step process is as simple as can be. Just give us a call, and we’ll take it from there.
1
CONTACT US
Get in touch with Sheen, and we’ll arrange a quote for your insurance provider to authorise.
2
PICK UP
We’ll come to pick up your vehicle and deliver it to a Sheen workshop near you.
3
REPLACEMENT VEHICLE
We do offer a selection of late-model courtesy cars if your insurance company doesn’t provide one.
4
DROP OFF
We can deliver your repaired vehicle to you, and pick up our replacement vehicle.
Upload your smash to get started with Sheen
Upload photos of your vehicle damage, and we’ll formulate a competitive quote. If you’re happy with it, we’ll also get in touch with your vehicle smash repair insurance provider.

